| Dear Triton Customer
Regarding Triton System Upgrades
Update Feb 2003
Greetings and best wishes for 2003 to all our Clients
The new generation Triton software suites are now being
installed at a number of sites in both New Zealand and
Australia, replacing the Boning Room “Carton Manager”
and “Scan Inventory” systems.
Both hardware and software considerations drive the
need to upgrade your systems with the Carton Manager
2001/2002/2003 (CM2001/CM2002)and Scan Manager 2002/2003
systems (SM2002).
We have assisted many clients to ease this upgrade
path, enabling several to use their existing 512SE hardware
for an intermediate period, of the new software coupled
to the existing platforms and have scheduled the second
stage change, to 850SE Touchscreen Workstations, in
the coming low season.
We strongly recommend your consideration of the strategic
importance to your operation that your Triton Production
Recording and Stock Control/Inventory systems hold and
the benefits that maintaining continuity of that security
bring. At the beginning of February, we have already
allocated, significant service support staff time up
to the end of October for prebooked client upgrades
and training. We would be pleased to discuss your requirements
and opportunity to implement the new systems between
now and October/November.
You may continue to use your existing hardware or,
as many have, use newer generation labellers or scales
to obtain significantly higher throughput speeds, or
introduce simultaneous Cut Labelling with automatic
labelling and totalising, even automated Cut Weight
Ranging/product identification.
Recapping the major reasons for upgrading;
• New versions are Windows developed and use Ethernet/LAN
communications.
• Older systems in use are DOS based. This is
a problem for Windows 2000/ME/XP.
• New PCs may have only a single serial port,
or, not be able to access the port under DOS commands.
In the event of a PC failure, the Triton software may
run on a new PC, but not be able to establish communications
with on-floor units.
• The 512SE Workstations are now 14 years since
release in 1989. A trusty workhorse indeed, but, we
are now past the point where we can fit the software
into this hardware platform and ongoing support and
parts have a limited time frame.
• The Industrial PC Workstations we have developed
are now well proven in the field and software for these
has also been proven stable and reliable.
• The major re-write of the system to accommodate
newer ideas and allow the new development platform is
now two years on. The cost of using and operating the
existing
software has been the absolute lowest in this industry
over the last 15 years. We look to continue that policy
but must put it on a new platform to do so.
Paths
• “Carton Manager 2001” systems use
512SE Workstations (existing), which can be mixed with
Triton 850SE stations. These require an ethernet “CommBox”.
The CM2001 software is a fully featured, but “intermediate”
software package, now superceded by CM2002 which is
the forward developing package
This platform allows a “software only upgrade”.
The 512SE has now been withdrawn from sale (except for
extraordinary circumstances).
• 512SE hardware can be replaced with 850SE Touchscreen
or 550SE (rebuilt from a 512SE) units. The software
installed is “Carton Manager 2002” for a
full LAN and TCP/IP front-end..
The MGRv42 and MGRv6 “Carton Weigh-Label”,
“Cut labelling” and “Inventory / Stock
Control” systems, “Scan Manager / OrderScan”
system have been withdrawn from sale, support for them
ceasing August 31st 2003.
These are replaced with “Carton Manager 2001/2002”
and “Scan Manager 2002” systems.
In summary, the pressing reasons for upgrading
are;
• PC platforms that support the older DOS software
are harder to obtain
• Failure, then replacement of a PC cannot be
guaranteed to get you up and running.
• The new software has significant advantages,
including speed, reporting flexibility, faster communications
with on-floor units, label format and design.
• The new hardware is a quantum jump in flexibility
and performance.
• The CM2002 software platform is new and developable.
It is the platform from where all new Production and
Cut/Carton Weigh Labelling applications will originate.
MGRv42 and MGRv6 are at the end of their development
and are now obsolete.
• The current hardware front end (512SE) is becoming
harder to source components for. While superbly reliable,
the further life of these must now be measured in 2-3
years.
We sincerely hope that you see benefit in moving your
systems ahead with us, maintaining the flexibility,
performance and support that our system and relationship
has provided.
Further Developments
• We have released “Carcass Transfer”
and “Carton Validation” systems, for recording
the movement of carcasses into boning room (or despatch)
and monitor/recording the transfer of cartons into stores,
simultaneously checking barcode readability and updating
inventory.
• Carcase grading systems are in the specification
review stage. Commercial release of the upgrades is
expected Sept/Oct 2003. Beef and Sheep/Lamb/Venison
versions will all using the PC 850SE Workstation (touchscreen).
(550SE TouchPad for budget versions).
We look forward to a continuing happy association
between our companies and staff, such that we have enjoyed
since our first Triton systems were delivered back in
1984.
We await your guidance on what assistance you would
like us to provide and when we can perform this, or
any other service for you.
Yours sincerely,
TRITON Commercial Systems Ltd.,
A.A. (Tony) Olissoff and the Triton Commercial Team
|